RentRedi is a popular property management software solution, but is it the right choice for you? For a definitive answer to that question, stay tuned for our comprehensive RentRedi review.
In this post, we’ll put RentRedi under the microscope for a detailed analysis of:
- Interface and user experience
- Tenant and lease tracking
- Accounting and financial reporting
- Property maintenance management
- Rent collection
- Tenant screening
- Property marketing
- Customer support
- Pricing
- User reviews
And by the end of this review, you’ll know whether or not RentRedi stands tall as one of the best property management software solutions on the market.
More eyes on your listings means more qualified renters.
Key Insights
Though we recommend reading this entire review, here’s a synopsis of our findings for those seeking a quick summary:
- RentRedi’s interface and user experience are satisfactory, though there is room for improvement.
- Premium accounting and tax reporting features, operated by REI Hub, are intuitive and easy to use.
- Rent collection, tenant screening, and rental advertising features are on par with similar competitors in the market.
- Entry point pricing is affordable, though premium add-ons can drive costs up quickly.
- RentRedi’s iOS landlord app needs some work, and they currently don’t offer a landlord app for Android.
- When comparing RentRedi to a similarly priced competitor, landlords are best suited choosing the latter.
About RentRedi
After losing out on an apartment in New York City, Ryan Barone founded RentRedi in 2016 with the intention of streamlining the rental process for landlords and tenants.
Since then, he and his team have developed RentRedi to digitize and simplify property management and make it accessible to users far and wide.
Though RentRedi is up against a growing field of competitors vying for property management software supremacy, it’s an option worth considering.
Interface and User Experience
Landlords and tenants should demand software with an easy-to-navigate interface and a bug-free user experience for their property management needs.
RentRedi customers report a 4.3-star rating for ease of use on Capterra, indicating a relatively stable interface and satisfactory user experience. One user comments that “RentRedi is extremely easy to use,” and another reports that “it is very easy to set up.”
Some RentRedi users report a frustrating user experience, however. One user states, “So far, I haven’t found it to be overly intuitive.”
Key RentRedi Features
To better understand RentRedi, let’s examine its features in-depth and discuss whether each one lives up to expectations.
Tenant and Lease Tracking
Landlords, especially those with growing portfolios, expect their property management software to track rental applications, current tenants, and expiring leases.
RentRedi offers basic tenant and lease tracking features, allowing users to organize incoming rental applications and filter properties with leases that expire within the next 90 days. Doing so allows landlords to compare potential tenants against each other and proactively reach out to renters with contracts nearing their end dates.
Landlords can also view which properties have upcoming payments due, filter through tenants who are tardy on rent, and automatically assess late fees.
Financial Management and Reporting
Property managers must keep meticulous accounting and tax reporting records to stay on top of their finances, and the proper software should assist them in this mission.
RentRedi offers users integrated rental property accounting features, which are accessible as premium add-ons. Upgrading to premium accounting costs between $25 and $99 extra per month, depending on the number of units in a landlord’s portfolio.
REI Hub, a rental property accounting company, runs RentRedi’s integrated financial management services and utilizes double-entry accounting (similar to what one would expect with QuickBooks or Xero).
Premium Maintenance and Repair Management
Handling a tenant’s repair and maintenance requests can be tricky, so landlords must utilize software that streamlines the process.
RentRedi offers its clients the ability to manage maintenance and repair requests through their online portal, though doing so is a premium add-on feature. Reviewers seem to appreciate RentRedi’s maintenance features, though, which are handled by a third-party provider, Latchel.
At the time of publishing, RentRedi isn’t displaying their Premium Maintenance prices, but just a few weeks ago, they advertised two different pricing tiers:
- 24/7 Emergency Service: $15 per month per unit
- Full Coordination: $25 per month per unit
Rent Collection
Digital rent collection allows landlords to collect rent, late fees, utility bills, and other payments online seamlessly and securely.
RentRedi offers users a reliable and straightforward interface for tenants and landlords to exchange rent payments from their phones, tablets, and computers. Users can also export payment records to external spreadsheets and assess automated late fees.
Their software is capable of handling the following payment types:
- Bank accounts
- ACH
- Credit/debit cards
- Cash
Rent collection features are included across all of RentRedi’s paid subscription plans.
Tenant Screening
Thoroughly screening tenants with property management software is extremely important; doing so could mean the difference between landing a dream tenant and funding a costly eviction.
RentRedi allows landlords to initiate full credit checks, tenant criminal reports, and eviction histories through the online portal. Obtaining these reports is straightforward and should help property owners gain peace of mind before handing over their keys to tenants.
All background reports utilize soft inquiries and cost a flat rate of $39.99, which is paid by the applicant.
Property Marketing
Advertising rental properties through property management software can help landlords fill vacancies and reduce the turnover time between renters.
RentRedi allows property managers to create detailed property listings on their platform and automatically post them to sites like REALTOR.com, Zillow, Trulia, HotPads, Facebook Marketplace, Craigslist, and more.
Property marketing features are included in RentRedi’s premium plan, making it easy for busy landlords to advertise their properties across multiple mediums.
Customer Support
Friendly and prompt customer service is non-negotiable in the property management software industry; paying customers deserve reliable and timely resolutions when they encounter issues.
Clients give RentRedi a 4.6-star rating on Capterra when reviewing customer service and have returned mostly positive feedback regarding resolving issues with the support team.
A few users stated that they had negative experiences with RentRedi’s customer service, though those appear isolated.
Pricing
Landlords must always consider cost when choosing property management software to manage their portfolios. Each expense affects the bottom line, so finding a solution that fits the budget is essential.
RentRedi offers one standard plan with three different subscription payment options:
- Monthly payments: $29.95 per month
- Biannual payments: $20 per month
- Annual payments: $12 per month
Each plan allows landlords to manage unlimited properties and utilize basic features like rent collection, tenant screening, property marketing, and more.
Premium accounting add-ons (not included in the base plan) cost:
- Up to 3 units: $25 per month
- 4-10 units: $39 per month
- 11-20 units: $59 per month
- Unlimited units: $99 per month
Premium maintenance and repair management features also cost extra and have two tiers:
- 24/7 Emergency Service: $15 per month per unit
- Full Coordination: $25 per month per unit
Credit boosting, which reports on-time rent payments to TransUnion, Experian, and Equifax, costs tenants $5.99 per tenant per month.
RentRedi also offers optional renters insurance, though pricing will vary from renter to renter.
User Reviews
To gain a clear picture of what RentRedi customers think of the software, let’s analyze their reviews across four major platforms:
- Capterra: 4.4 out of 5 stars
- Apple App Store: 3.9 out of 5 stars
- Google Play: Android app doesn’t exist
- Trustpilot: 3.5 out of 5 stars
RentRedi returns solid reviews across Capterra, although feedback regarding their iOS mobile app is mixed.
Landlords who use Android don’t have access to a RentRedi app. Instead, they are encouraged to add the website’s widget to their smartphone’s home screen.
Trustpilot reviews are middling, although we commend RentRedi’s customer service for responding to most of the feedback left by its customers.
RentRedi vs. TurboTenant
Now that we’ve analyzed RentRedi from top to bottom, let’s compare it to TurboTenant, one of the leading property management software solutions on the market.
Though the two are similarly priced and offer a lot of the same features, the comparison table below will quickly reveal a standout among the two:
| RentRedi | TurboTenant | |
| Free plan | No | Yes |
| Rental advertising | Yes | Yes |
| Custom lease agreements | No | Yes |
| Custom rental applications | Yes | Yes |
| Rent collection | Yes | Yes |
| Tenant screening | Yes | Yes |
| Accounting and reporting | Yes | Yes |
| Maintenance management | Yes | Yes |
| Apple App Store landlord app | 3.9 stars | 4.8 stars |
| Google Play landlord app | Not available | 4.8 stars |
| Price per year | $144 | $0 or $119 for Premium |
At this point, if you’re still considering RentRedi as your next property management solution, it’d be well worth your time to check out TurboTenant before deciding. You might be happy you did.
Why Choose TurboTenant?
Though we believe RentRedi is a solid option after our comprehensive review, TurboTenant is the superior choice in terms of property management software.
Why?
Here are four good reasons:
- TurboTenant offers a free plan that allows landlords to take the software for a spin before committing to a paid annual plan. (RentRedi does not.)
- TurboTenant generates custom state-specific lease agreements (valued at $59 a pop if on the free plan) and are included as part of its Premium plan. (RentRedi does not.)
- TurboTenant’s mobile apps return exceptional scores from the Apple App Store and Google Play. (RentRedi’s iOS reviews are mediocre, and they don’t offer a landlord app for Android.)
- TurboTenant’s annual plan is more affordable than RentRedi’s ($119 vs. $144).
Ready to see for yourself why TurboTenant is the best property management software on the market?
Sign up for a free account today to bring your landlord game to an entirely new level.