Hi Alex! Here’s how to make the most of our condition reports:
Customizing the Report: You can definitely customize the condition report template to fit the unique features of your property. When you create the report, you’ll be able to define which areas and items you want to track (like walls, floors, doors, etc.). This helps make the report more specific to your property instead of just a generic one.
Notes and Photos: For adding notes and photos directly in TurboTenant:
- Tenant’s Role: If you select tenants to fill out the condition report, they can mark the condition of each space as “Poor,” “Fair,” or “Good.” If they select “Poor” or “Fair,” they will be prompted to add notes and can upload photos to document any issues.
- Landlord’s Role: If you fill out the report yourself, you can choose to fill it out digitally (under “Me”) and add conditions for each space. While you’re filling it out, you can add notes, but photos need to be uploaded by tenants in this case. You can ask them to upload photos as part of their report, and then those photos will be included for your reference.
Manual Upload: You also have the option to upload your own condition reports manually if you already have a format you’re used to. This would store the report in TurboTenant for easy reference but won’t allow you to add notes or photos directly within TurboTenant unless you use the digital report method.
For more detailed information, here is an article on condition reports in our Help Center.
